Staying Safe Our Acute Respiratory Illness (ARI) Update:

We are currently on GREEN visiting status

The happiness, safety, health and wellbeing of our Residents is an absolute priority for Woolgoolga & District Retirement Village Ltd, incorporating Woolgoolga Aged Care Centre.

We know the that being able to have a visit with a loved one is a compassionate action, essential to support the emotional, social, and mental wellbeing of our residents.

Our Acute Respiratory Illness Protocols for Visiting.

Given the fluctuating rates of community transmission and the frequency of acute respiratory illnesses (ARI), including COVID-19 outbreaks and exposures, we have implemented this visiting guide to assist residents, their families, friends, our staff, volunteers, contractors and our wider community in understanding our visiting protocols that will be in place from time to time, based on frequent risk assessments undertaken at Woolgoolga Aged Care Centre.

 

We know that being able to have a visit with a loved one is a compassionate action, essential to support the emotional, social, and mental wellbeing of our residents.

 

The following visiting protocols have been developed in line with the Industry Code of Visiting in Aged Care Homes  Industry Code for Visiting in Aged Care Homes – COTA Australia in support of residents being able to continue to receive visitors and balance the risk and safety obligations of preventing and managing an acute respiratory illness outbreak or exposure with the risk of social isolation and harm caused by excluding visitors. Three visiting protocols are provided below and they outline:

green.

The protocol Woolgoolga Aged Care centre will adopt when we are not experiencing an outbreak or exposure and when there are very low or no levels of local community transmission of acute respiratory illnesses, including Covid-19.

amber.

The visiting protocol Woolgoolga Aged Care Centre will adopt when we are not experiencing an outbreak or exposure when there are mid to high levels of local community transmission of acute respiratory illnesses, including Covid-19.

red.

The protocol Woolgoolga Aged Care Centre will adopt when we experience an outbreak or exposure to acute respiratory illnesses, including Covid-19.

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